XUNWEI Information Technology CO.,LTD strictly abide by relevant state "three bags of Bill" (that is, according to "People's Republic of China Product Quality Law," "People's Republic of China Law on the Protection of consumer rights" and "People's Republic of China Telecommunication Regulations," the relevant provisions of other laws enacted to protect the legitimate rights and interests of consumers, clearly related to the sale of goods, the mender and producers of repair, replacement, return the responsibility and obligation of the relevant provisions), for related products and conscientiously carry out the repair, replacement and return the responsibilities and obligations.
Please note:
1. As a result of the different products, the policy makers of the differences in implementation details, such as maintenance operations, after-sales service, technical support, etc. to provide services to you may vary. Warranty requirements of all countries are "three packs of Bill" as a criterion, such as this that there is and the "three packs of the provisions" of the conflict to "three bags of regulations" shall prevail.
2. The definition of a replacement is in line with the state after three bags and concrete policy makers may be, the replacement of "New" may be replaced "Good" ( "Good", that is opened or used, but there is no quality problem with type products).
3. Is one of the following circumstances, the State is not related to "three bags of Bill" list:
A validity period of more than three bags; not require the use of products for use, maintenance, custody of the damage;
B mender of three packets of the non-committed (that is, non-manufacturers specified maintenance or special points) moving down the damage;
C without a valid certificate and three bags of invoices effectively; unauthorized alteration of the three packs of certificate;
D three packs of certificate or product model number and kind of goods do not conform to the;
E damage due to force majeure;
F non-product quality problems, such as: compatibility issues, for color, appearance, shape, etc. are not satisfied with;
G for storage products, we can not provide data on export services.
if possible, prior to export data in rework. If the quality of products prior to export data in a timely manner you do not, in order to data security and integrity, we recommend that you contact the relevant manufacturer direct maintenance of the special points to confirm.
the implementation of after-sales service
there when you return, replacement or maintenance needs, only the warranty center XUNWEI submit an application and successful return after a single case, your product itself, invoices and all relevant attachments, including the warranty certificate, the original packaging, user manuals and all provided by the manufacturers to send all Annex XUNWEI.
Important
If they choose incorrectly sent, XUNWEI rework will not be able to control time, can lead to severe delays.
In order to avoid unnecessary delay, so that your products quickly and properly handled.
value-added services
At the same time also recommend that you XUNWEI: "If manufacturers and related products after-sales service, the best warranty items will be sent directly to the point of warranty service, it will greatly save your valuable time waiting for!" (We will in the remarks column in the product specify the address of the relevant service point, contact or query method for your query)
Chengdu If you are within the scope of XUNWEI distribution customers, to within 7 days after (XUNWEI received your invoice date shown) of return, replacement or maintenance needs, your warranty XUNWEI center application and successful return after a single incident, please call 028-82008833 and customer service staff XUNWEI confirmed, we can enjoy the home to provide you with pickup service.
